Web applications bring the power of a desktop application to the browser.  These complex applications often integrate numerous services and APIs to create high-value software that runs anywhere the user may be.  Additionally, web applications can be created to respond to smaller form screens (responsive web) so that some features can be available on smartphones and tablets.  Web applications are best suited for complex workflows that need to be delivered over the web.  Some examples are:

• Internal, productivity applications that consolidate and simplify processes or workflows
• External applications that allow customers or vendors to perform self-serve processes or workflows

Mauka Technology employs a proprietary delivery model to achieve critical business objectives.  The delivery model is derived from years of cross-industry experience, true lifecycle management experience, and our involvement in various software development methodologies.  We have seen what works, what does not work, how various industries mitigate risk and solve problems, and we have lived with the decisions we have made – so we understand the impact of our decisions.

The Mauka Delivery Model is a gated process.  The three most critical business objectives that our delivery model addresses are:

• Business alignment
• Cost management
• Risk mitigation

No Obligation

In keeping with our core principle of treating others as we would want to be treated, there is no obligation working with Mauka.  There are no long-term contracts.  Customers may stop work with Mauka with 30 day notice.

No Vendor Lock-in

We do not believe in vendor lock-in.  In fact, we believe that it should be as easy as possible for a customer to switch software development strategies.  We have been in the customers’ shoes – more than once.

• Easy to transfer all code and infrastructure to the customer, or to another development firm, if needed
• Full technical and business documentation
• Standard coding practices make it easy for another team to assume development or maintenance

Owning a web application is complex.  There are numerous accounts and platforms involved in the creation and delivery of a web application.  The work required to maintain the software and the infrastructure is non-stop and non-ending.  Many of our customers are not familiar with these requirements and have a primary business to run.  We want customers to confidently pursue their ideas.  That is why we offer web application hosting for a flat monthly fee.  We take on the complexity and work required to keep the customer application running.

• Infrastructure support
• Full application maintenance (see the maintenance section, below)
• Application tuning and optimization
• Disaster Recovery and Business Continuity (DR/BC)
• Application monitoring and alerts
• A set number of business consultation hours
• A set number of development hours for minor changes

The maintenance service, billed monthly, helps the customer web application run smoothly and free of interruption.  The maintenance plan is included in the Hosting Option.

Maintenance includes:

• Evaluation and upkeep of 3^rd party published changes, such as changes by Apple, Google, Facebook, and others that may affect the function of the customer’s web application.
• Web application monitoring, alerts and notifications